There are some extremely good pest control companies and some that leave a lot to be desired. So how do you find the right one?
Pest Control costs can vary enormously, there are simple jobs and there are highly complex jobs. Here are some of the more
common ways the not so good help themselves to more of your money.
1. Increasingly some companies are quoting a small ‘call-out’ fee to do the job but avoid telling the customer that they are only
quoting for the call out itself. They avoid making the true cost clear to the customer. Ask if they are quoting a call out fee or the cost
of the whole job. Beware the trader who hides his address and works only from a mobile phone number.
2. When they arrive they claim that they cannot ‘guarantee’ the job unless you pay additional costs. Tell them to leave.
3. Some arrive on your doorstep to do a simple job and claim they need ‘special equipment’ to complete it, incurring extra costs.
4. Many customers are vulnerable when they have a pest problem. Some companies use hard sell, using your fears as leaverage to
get more money out of you. Take your time and do not be rushed into a decision. Have a friend with you.
5. If the company sends out someone to quote for what seems to be a simple job such as wasps or ants expect the hard sell. Some
more complex jobs though do require an inspection.
6. Ask yourself if the person sounds knowledgeable? Is the quotation for the total cost of the work? Is the company a member of a
trade organisation NPTA or BPCA? Do they have insurance? Who have they worked for in the past? Are they genuinely CRB
checked? Are they local or based miles away? Have they put you at ease? Do you feel pressured into making a decision? Do some
research yourself.
Remember a good pest controller will love to talk to you about his job, he will know all about the biology of the pest species and the
materials he uses. Above all, he will put you at ease, tell the odd tall story that is probably true, crack a joke, do a good job and give
value for money. He will then hope that you will recommend him to the people you know.
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